Canon Solutions America offers proCARE service program Canon Arizona, Colorado printer owners
Canon Solutions America, Inc. announced it has extended the coverage of its proCARE after-sales service program for its large format graphics portfolio to customers who purchase an Arizona or Colorado printer. The program offers on-site support with high priority response times, and with parts, labor and travel time, preventive maintenance, and remote support all included. Additional support options include premium onsite response and print head replacement with the proCARE+ after-sales service program. The proCARE after-sales service program for both the Arizona and Colorado series of printers will be available directly from Canon Solutions America.
proCARE service program contracts are available for 36, 48 or 60 months, with the option to extend for 12 or more months after the initial contract has ended.
“Our Arizona flatbed printer family is the benchmark for the industry and our Colorado roll-to-roll series of printers is gaining market share quickly due to its unique UVgel technology,” said Peter P. Kowalczuk, president, Canon Solutions America. “In 2021, Canon surpassed the milestone of more than 10,000 Arizona and Colorado printers in the field worldwide. Since the introduction of the Colorado proCARE service program, more than 95% of Canon Colorado printers have connected to our On Remote Service data intelligence system.”